Reference

lotrepelangi Privacy Policy, Clearly Explained

Your account details, wallet references and device signals receive a clear Privacy Policy treatment at lotrepelangi, so you can understand each data step before opening an account.

Account dataWallet detailsDevice controlsCookie choices
lotrepelangi lotrepelangi Privacy Policy, Clearly Explained
CONTACT ROUTES

Where Privacy Policy Questions Go

A clear contact route helps when a Privacy Policy question is tied to a real account event, such as a phone check or a missing QRIS…

Account help path Use the account help route for questions about data access, phone verification or a…
Wallet status query For DANA, OVO, GoPay or QRIS concerns, share the wallet name and receipt reference.
Policy change request Ask us to amend or remove eligible personal data through the same contact path.
DATA PRACTICE

Six Privacy Controls Behind Your Account

Our Privacy Policy is applied through practical controls rather than broad promises. We separate account identity from payment references where the workflow allows, keep sign-in checks tied to the device session, and…

Collection points

We collect details when you create an account, complete phone verification, sign in, contact support or check a payment status. The Privacy Policy links each collection point to a stated account or service need.

Wallet references

DANA, OVO, GoPay and QRIS may appear as transaction or status references. We use the reference needed to trace your request, while your wallet PIN remains outside our account-help request.

Cookie controls

Cookies can keep a session active, remember selected settings and help us detect repeated sign-in issues. You can adjust cookie permissions in your browser, with some policy-related account steps possibly requiring another sign-in.

Account security

Phone verification helps connect account access to the right person, while device and browser signals can flag unusual sign-in patterns. We may ask for an ownership check before discussing or changing account data.

Retention approach

We retain account, support and payment-status records only for as long as needed for the stated purpose, account history and lawful requests. Retention can vary by record type and depends on local law.

Correction requests

You can request clarification, correction or removal of eligible data through the account help path. Describe the record concerned, such as a phone detail or QRIS receipt, so we can assess it accurately.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the account actions you are most likely to ask about before opening access. We keep the wording practical, from cookie choices on a mobile browser to the records connected with a DANA or bank transfer status. If your question is not covered, use the account help path with only the details needed to identify the request.

It covers account creation, phone verification, sign-in, device signals, cookies, support requests and payment-status references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone detail for account identification and the phone verification step before account access. It can also help us assess an ownership request when you ask to change or discuss personal data.

No wallet PIN should be sent through our account-help route. We may handle a DANA, OVO, GoPay or QRIS reference and payment status, but your wallet PIN is not needed for that policy request.

Cookies can keep your session active and remember selected settings. You can change permissions in your browser, but refusing some cookies may require repeated sign-in or prevent a policy preference from being retained.

You can ask through the account help path for access to eligible account data. Include the account identifier and the record type you want checked, while leaving out passwords, wallet PINs and one-time codes.

Send a correction request through the stated contact route and identify the inaccurate field, such as a phone detail or account record. We may verify ownership before making a change to protect your access.

Retention depends on the record, its account purpose and applicable legal requirements. Payment-status references for QRIS, bank transfer or virtual account requests may remain while needed for account history and lawful checks.